War Department Creates Permanent Unit to Fix PCS Moving Problems
Jan. 24, 2026 | By C. Todd Lopez
New Personal Property Activity to Launch This Summer
The War Department will establish a new Personal Property Activity this summer to permanently address long-standing problems linked to permanent change of station (PCS) moves. Officials say the new unit will replace failed systems and ensure reliable household goods transportation for service members and their families.
In a video released Thursday, Secretary of War Pete Hegseth said the department needed a lasting solution after years of damaged property, delays, and poor accountability during PCS moves.
Past Failures Prompt Structural Reform
Drawing on his own experience as a soldier, Hegseth described repeated problems faced by military families during relocations. He cited damaged furniture, broken valuables, and unsanitary packing practices as common complaints that eroded trust in the system.
To address these issues, the department took action last year. In May, it formed a PCS task force to review failures in household goods transportation. A month later, it shut down the existing PCS management system after determining it no longer met service members’ needs.
Task Force Transitions Into Permanent Program
According to Hegseth, the PCS task force worked through peak moving season and the government shutdown, delivering measurable improvements. As a result, the department will now convert the task force into a permanent War Department activity.
The new Personal Property Activity will guarantee timely, efficient, and high-quality shipment of household goods and vehicles for more than 300,000 service members who relocate each year.
Leadership and Mission Continuity
Army Maj. Gen. Lance G. Curtis, who led the PCS task force since its creation in May 2025, will head the new activity. Curtis said the program’s success rests on continuous feedback from service members and their families.
He emphasized that household goods movement affects more than convenience. According to Curtis, family stability directly supports mission readiness, as distracted service members cannot fully focus on operational duties.
Focus on Readiness and Accountability
Curtis stressed that the department aims to eliminate moving-related stress by resolving issues quickly and proactively. He added that every moment spent addressing damaged or missing property undermines readiness.
Hegseth concluded that the reform will bring predictability, accountability, and consistent service across the War Department. He said the new structure will streamline PCS moves from start to finish and deliver the standard of care service members deserve.
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